Terms and conditions
We offer the following shipping options: (for items that are larger than average or heavier in weight than average an additional cost may occur)
Payment : We accept Visa, MasterCard and Discover.
Orders: We prefer to answer questions regarding orders by phone. If you have any questions or changes about your order please call toll free 1-508-487-1763 E-mails will be checked. Prices are subjet to change without notice. We reserve the right to cancel or refuse a sale in the event of a price error of misprint.
Product Information : Due to the nature of our hand-made products, size and colors in our samples or pictures are approximate and may vary. All sizes given are approximate, not exact. All items will have natural imperfections – blemishes, scars, small chips, etc. due to aging and the environment in which they lived. We will do our best to pick the nicest product we have available.
We offer the lowest possible available price to our customers which does not allow us to give credit for minor damages that may occur in shipping. We ask that you incorporate minor claims into your sales price so that we may continue to offer the lowest possible prices. Due to the delicate nature of some of our shell items we can not be responsible for breakage. It is not cost effective to replace these items.
Returns : Our products are packed carefully and in undamaged condition when shipped. In the unlikely event of damage, all original packaging must be saved. No returns will be accepted unless accompanied by our authorization. Please contact us within 7 days after receipt of you order for authorization to return defective goods, shortages or items shipped in error. Definitely No returns after 30 days. Due to the delicate nature of some of our shell items we can not be responsible for breakage. It is not cost effective to replace these items due to shipping cost.
Minimum Order :
Shipping : All orders are shipped from Provincetown ,MA All orders have shipping calculated in at check out. If you are ordering a large amount please call us as we can consolidate items and reduce shipping cost.
Credit Card Customers : We do not keep your credit card information on file.
|Priority Mail (3-5 days)
|UPS Second Day Air
You may also call or fax 1-(508) 487-1763 or email us at Carol@theshellshop.com to make an order. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.